Shopping Malls

The Group owns about 12.4 million square feet of retail space across Hong Kong in a diverse portfolio of shopping malls strategically located along major railway lines. With unique market positioning, and continuous facility upgrades and service enhancements, SHKP malls cater for all types of customer needs. This include the addition of pet parks and related amenities to create a pet-inclusive environment, as well as children’s play zones in most SHKP malls to foster a cross-generational leisure and shopping space. 

The Group has introduced a variety of mall services, including The Point, Hong Kong’s largest integrated mall loyalty programme, covering over 2,600 merchants in 26 major SHKP malls throughout the city. It offers a range of shopping, leisure, dining and parking benefits, allowing members to enjoy better, more convenient experiences.

The Group was among the first in the industry to establish Customer Care Ambassador teams. These professionally trained ambassadors provide customers with high-quality and attentive service for a welcoming shopping and leisure experience. Their outstanding performance has been recognised by the industry and market over the years.   

Major Shopping Malls Gift Card Gift Certificate Customer Care Ambassadors

    SHKP MALLS GIFT CARD

     

    Available in pre-determined denominations of $200*, $500, $1,000, $5,000 & $8,000,
    and custom denomination between $200 and $8,000*,
    the Gift Card is valid at over 1,900 outlets in below 24 SHKP Malls,
    including retail chains, restaurants, cinemas, department stores, supermarkets,
    electrical appliances outlets and a broad range of retail shops.
    It provides a one-off gifting solution for both customers and corporates.

    For corporate order,
    please contact our Retail Marketing team at retailmarketing@shkp.com.

     

    * SHKP Malls Gift Card in $200 and custom denomination are applicable to Corporate Order and Promotional Use only.
    Not available for retail sales.

     

    SHKP MALL

     

    SHKP MALLS GIFT CARD

     

    Available in pre-determined denominations
    of $200*, $500, $1,000, $5,000 & $8,000,
    and custom denomination between $200
    and $8,000, the Gift Card is valid at
    over 1,900 outlets in below 24 SHKP Malls,
    including retail chains, restaurants, cinemas,
    department stores, supermarkets,
    electrical appliances outlets and a broad
    range of retail shops.
    It provides a one-off gifting solution
    for both customers and corporates.

    For corporate order,
    please contact our Retail Marketing team
    at retailmarketing@shkp.com.

     

    * SHKP Malls Gift Card in $200 and custom denomination
    are applicable to Corporate Order and Promotional Use only.
    Not available for retail sales.

     

    SHKP MALL

    Remarks:

    1. The SHKP Malls Gift Card is issued by 33 Finance, which is one of the Stored Value Facility Licensees (licence number: SVF0010) authorized by the Hong Kong Monetary Authority. 
    2. Each person can purchase the Gift Card with a maximum total value of HK$25,000 per day.
    3. The Gift Card is non-reloadable and cannot be cancelled, altered, redeemed, returned for refund, or exchanged for cash, or other product(s) or service(s) under any conditions once they are sold.
    4. The Gift Card can be used on any day (including public holidays, festivals and sales periods).
    5. The transaction to purchase the Gift Card is not eligible for registering The Point’s bonus points or for joining other mall promotions. But eligible purchases made with the Gift Card (subject to The Point's terms and conditions) can earn The Point’s bonus points and/or can be used to participate in in-mall promotions.
    6. The Gift Card can be used in conjunction with The Point’s Point Dollar / SHKP Mall Gift Certificate.